Terms & Conditions
Please read these Terms & Conditions before applying. By applying, you agree to these terms. Selected testers will be asked to confirm acceptance before we send a vacuum cleaner.
1. Promoter
The promoter is SEBO (U.K.) Limited, Unit One, The Merlin Centre, Cressex Business Park, High Wycombe, Buckinghamshire, HP12 3QL.
2. Eligibility & How to Apply
The campaign is open to UK residents aged 18 or over.
To apply, you must:
• follow @sebo_uk on Instagram;
• Like and share the Product Tester campaign post; and
• Comment telling us which SEBO model you would like to test and why.
Applications close at 23:59 on Sunday 25th October 2026. No purchase is necessary.
3. Selection
SEBO will select 20 product testers after applications close.
This selection process matches an appropriate SEBO vacuum cleaner to a suitable home, not a random prize draw or giveaway.
Requesting a particular model does not guarantee that model. SEBO may offer a different model, colour or specification depending on availability.
Selected applicants will be contacted by SEBO via Instagram direct message and must respond within five calendar days of the initial contact to confirm that they wish to take part.
SEBO will make reasonable efforts to contact selected applicants. If an applicant does not respond within five calendar days, declines the opportunity or is unable to take part, SEBO may select another eligible applicant.
4. The Product & Tester Requirements
Selected testers will receive a SEBO vacuum cleaner to test at home and will be required to create and publish agreed Instagram content about their genuine experience.
Selected testers must publish at least one Instagram Reel and/or one image post with a written review of their genuine experience using the SEBO vacuum cleaner.
Opinions should be genuine and factual claims should be accurate.
Unless otherwise agreed, permanent agreed posts and Reels must remain live for at least three months.
Once the agreed collaboration is complete, the tester may keep the vacuum cleaner.
Some machines may previously have been used for marketing, photography, demonstrations or promotional purposes and may therefore have minor cosmetic marks or signs of handling. This will not affect their intended function.
5. Advertising Disclosure
Because the vacuum cleaner is provided in return for agreed content, all relevant content must be clearly identifiable as advertising.
Testers must use a clear disclosure such as Ad, Advert or #Ad and comply with applicable advertising guidance and Instagram's branded-content requirements.
When required, use Instagram's Paid Partnership tool.
Simply describing the product as “gifted” should not be relied upon as the only advertising disclosure.
Testers are responsible for ensuring content published on their own social media accounts complies with applicable platform rules and advertising requirements. SEBO cannot accept responsibility for action taken against a tester's account where this results from the tester's failure to follow those requirements or SEBO's campaign guidance.
6. Content Guidelines
For agreed SEBO campaign content:
• Please do not name, tag, feature or refer to other vacuum cleaner brands;
• Do not refer to a SEBO vacuum cleaner as a “hoover”, as Hoover is another vacuum cleaner brand;
• Ensure the SEBO vacuum cleaner is correctly assembled and used in accordance with its instructions; and
• SEBO may reasonably request that unsuitable, inaccurate, unsafe or non-compliant campaign content is corrected, or removed, amended and re-posted.
Where content features a Felix Rose, Felix Peony, Felix Graffiti, Felix Art, X7 Pastel Pink or K1 Pastel Pink, please tag @pinkribbonfoundation.
7. Content Use
Testers agree to provide SEBO UK with copies of all agreed campaign content.
The creator retains ownership of their original content but grants SEBO UK a worldwide, perpetual, royalty-free, non-exclusive licence to use, reproduce, edit, crop, resize and publish that content across SEBO's websites, social media, digital advertising, email marketing, sales literature, press, PR and other marketing channels.
The creator must have permission to feature any identifiable people or third-party material included in their content.
8. Failure to Complete the Collaboration
If a selected tester cannot complete the agreed collaboration, they should contact SEBO as soon as possible via [email protected]
Where agreed content is not completed without reasonable explanation, SEBO may require the vacuum cleaner to be returned, and any costs to be met by the tester.
If a tester fails or refuses to return a product following a valid request, SEBO reserves the right to invoice them for a reasonable amount reflecting the value of the product supplied.
Any separately agreed fees relating to content that has not been completed may also be withheld.
9. Warranty & Maintenance
Machines supplied through the campaign will have a one-year SEBO warranty.
SEBO's normal warranty Terms & Conditions will apply and can be found on the SEBO UK website.
Once the vacuum cleaner has been supplied, the recipient is responsible for routine maintenance.
Consumables, replacement items and accessories, including bags, filters, spare parts and additional accessories, are not included and are the responsibility of the recipient to purchase as required.
10. General
Personal information provided in connection with this campaign will be handled in accordance with the SEBO UK Privacy Policy, available on our website.
SEBO may make reasonable changes to the campaign where circumstances outside its control make this necessary.
This campaign is administered by SEBO UK and is not sponsored, endorsed or administered by, or associated with, Instagram or Meta.
Nothing in these Terms & Conditions affects any statutory rights that cannot legally be excluded.
These Terms & Conditions are governed by the applicable laws of the United Kingdom.
Questions about the campaign can be directed to SEBO UK using the contact details [email protected]
